Privacy Policy
At King Johnnie Casino, we highly value the trust and loyalty of our players. Safeguarding your personal data is our priority, and we are committed to handling your information securely, responsibly, and with respect.
This Privacy Policy explains how we collect, use, and protect your information, ensuring transparency and confidence in our operations. We encourage you to review this policy thoroughly to make informed decisions about your experience with King Johnnie Casino.
Data Processing
This Privacy Policy outlines our compliance with gambling regulations, including the processing of players’ personal data. Such processing is essential to provide access to our games and associated services.
King Johnnie Casino operates under the management of Dama N.V., a company registered in Curaçao, and its wholly owned subsidiary Friolion Limited, based in Cyprus. Dama N.V. holds a gaming license issued by Antillephone N.V.
By using our services, you consent to the terms outlined in this Privacy Policy. As updates may occur, we recommend periodic reviews to stay informed. Continued use of King Johnnie Casino’s services implies acceptance of any changes.
Collection of Information
We collect various types of personal information through our website, which may include:
- Registration and Communication Data: Details provided during account setup or through subsequent communication, such as names, contact information, and identification documents.
- Interaction Records: Logs of communications via email, live chat, or other channels.
- Transaction and Usage Data: Records of financial transactions and gaming activity.
- Compliance Documentation: Documents required for identity verification and adherence to regulatory obligations.
Usage of Information
The personal data we collect is used for the following purposes:
- Processing transactions and managing bets.
- Delivering the services and support you request.
- Performing verification and compliance checks.
- Sending promotional content, subject to your explicit consent.
- Ensuring legal compliance, including adherence to anti-money laundering regulations.
- Monitoring and preventing fraudulent or illegal activities.
- Conducting research and analyzing data to improve our services.
Marketing Communications
If you provide consent, we may use your data to send promotional content regarding King Johnnie Casino’s products and services. You can opt out of receiving these communications at any time via your account settings or by contacting customer support.
Disclosure of Information
Your personal data will never be sold or rented. However, it may be shared:
- Within Our Group: To facilitate seamless service delivery.
- With Trusted Partners: For processing purposes and to meet regulatory requirements.
- With Third-Party Providers: For tasks such as payment processing and data verification.
All disclosures are made under strict confidentiality agreements to ensure your data remains secure.
Data Security and Retention
King Johnnie Casino employs robust security measures to protect your personal information, fully adhering to applicable legal standards.
Your data will be retained for as long as necessary to fulfill regulatory obligations, including a minimum of five years following account closure, as required by anti-money laundering laws.
Cookies and Tracking
To enhance your experience, King Johnnie Casino uses cookies and similar tracking technologies. These tools help us analyze site usage, improve functionality, and support marketing efforts.
You can manage your cookie preferences via your browser settings, but disabling cookies may affect your site experience.
Your Rights and Contact Information
You have the right to access, correct, or request the deletion of your personal data. You may also object to the use of your information for marketing purposes.
If you have concerns or requests, you can contact our Data Protection Officer (DPO) via email. Under GDPR, you also have the right to file complaints with the relevant regulatory authorities.